3·15舆情专题系列:尚德机构涉虚假宣传退款难事件舆情大分一分彩

2019-03-12 一分11选5-大分一分彩-五分3d 阅读 22790

摘要: iiMedia Research(-五分3d咨询)发布的《2018中国在线教育行业白皮书》数据显示,2018年中国在线教育用户中有16.9%的人遇到了“退课退费难”问题。聚投诉共受理教育培训行业的有效投诉4748件。在纳入年度行业投诉排行榜上榜的商家中,尚德机构以2442件投诉位居榜首。在各种网络渠道所整理的消费者投诉热点中,预付式消费多次被点名。“老大难”的预付式消费,已广遭消费者诟病。

 尚德机构是一家在线教育平台,近年来不少消费者投诉表示尚德机构涉嫌虚假宣传、退费难等问题。2018年7月,尚德机构曾因涉嫌虚假宣传被行政处罚90万元。根据-五分3d舆情系统数据显示,关于尚德机构的讨论热度在消费者权益保护日来临之际达到高峰,湖北武汉地区的关注程度最高,多数受访消费者谴责尚德机构采取拖延方式拒绝退款,舆情言值低至30.8.

Sunlands is an online education platform. In recent years, many consumers complained that Sunlands was suspected of false publicity and difficult to refund fees.In July 2018,Sunlands was punished by an administrative penalty of 900,000 yuan for false propaganda.According to the iiMedia's public opinion system, the discussion about Sunlands reached its peak at the approaching of World Consumer Rights Day.Wuhan, Hubei Province, had the highest degree of concern. Most consumers accused Sunlands of delaying refund, and the public opinion value was as low as 30.8.

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